General Terms & Conditions
X Bats (xbats.app) is an online Sports Betting and gaming platform based in Bangladesh. These Terms & Conditions ("Terms") constitute a legally binding agreement between X Bats and all its members. By registering or using the X Bats platform, you are deemed to have read and accepted these Terms in full.
X Bats' Terms and Conditions apply equally to all members. If you use the platform without reading or understanding these terms, X Bats will not be held responsible for any issues that arise. Please read them carefully before registering.
Important: These Terms & Conditions are governed by the laws of Bangladesh. Any disputes shall fall under the jurisdiction of the courts of Bangladesh.
X Bats reserves the right to change, revise, or update these Terms at any time. Continued use of the platform after any such changes constitutes your acceptance of the revised Terms.
Account Registration & Eligibility
To open an account with X Bats, the following conditions must be met. Failure to meet any one of these conditions will render the registration invalid, and X Bats reserves the right to close any account already opened in violation.
- You must be at least 18 years old to register.
- Each person may only create one account.
- All information provided at registration must be truthful, accurate, and up to date.
- Your account password must be kept strictly confidential at all times.
- Transferring or sharing your account with anyone else is strictly prohibited.
- A valid phone number and email address are required to register.
Registering with false information or creating multiple accounts will result in all associated accounts and balances being forfeited. X Bats reserves the right to carry out KYC (Know Your Customer) verification.
After registration, X Bats may request a National ID (NID), passport, or birth certificate to verify your identity. Withdrawals may be restricted until verification is complete.
Betting Rules
These rules must be strictly followed when placing bets on X Bats. Under X Bats' terms and conditions, once a bet is confirmed, it generally cannot be changed.
- Your account must have sufficient balance before placing a bet.
- Once a bet is confirmed, it cannot be cancelled — though you may use the cash-out feature if available.
- Bets placed at abnormal odds due to a technical error may be voided.
- Placing bets on the same match using multiple accounts is prohibited.
- Placing bets using bots or automated software is strictly prohibited.
- Match fixing or placing bets using insider information is illegal and subject to penalties.
Live Betting: In live betting, odds change rapidly. The odds displayed at the time a bet is placed are final — unless X Bats identifies a clear technical error.
X Bats uses data from internationally recognised sports data providers to determine results. If a match is cancelled, postponed, or concludes outside the scheduled time, the outcome of any related bets will be determined in accordance with X Bats' rules.
In parlay betting (combining multiple selections), all selections must be correct to win. If any single selection is wrong, the entire parlay bet is lost. However, if one leg is voided, it will be excluded and the remaining selections will determine the outcome.
Payment & Withdrawal Policy
Deposits and withdrawals on X Bats are fully secure. In accordance with our Terms and Conditions, all financial transactions are processed through SSL-encrypted channels.
- Minimum Deposit: ৳200 (bKash/Nagad/Rocket)
- Minimum Withdrawal: ৳300
- Maximum daily withdrawal: ৳50,000 (Standard Members) / ৳2,00,000 (VIP Members)
- Processing Time: bKash/Nagad: 5–15 minutes on average; bank transfers: 1–3 business days.
- The deposit and withdrawal method must be the same (deposits and withdrawals must use the same bKash number).
- Withdrawals to third-party accounts are strictly prohibited.
Complete KYC verification before submitting a withdrawal request. Withdrawals above ৳5,000 without verification may be delayed. X Bats reserves the right to temporarily suspend any transaction on suspicion of fraud.
X Bats does not charge any transaction fees; however, your payment provider (bKash, Nagad, bank) may apply their own charges. Any such charges are the member's responsibility.
Bonus & Promotion Terms
X Bats offers a variety of bonuses and promotional offers. All bonuses are provided under X Bats's Terms & Conditions and are subject to specific qualifying criteria.
- Welcome Bonus: 100% bonus on your first deposit, up to ৳5,000. Available to new members only, once per account.
- Wagering Requirement: Bonus funds must be wagered at least 10x (ten times) before a withdrawal can be made.
- Bonuses not used within 30 days of being issued will be automatically cancelled.
- Bonus funds cannot be used to place bets at odds below 1.5.
- Claiming bonuses multiple times using the same device, IP address, or payment method is strictly prohibited.
- Bonus funds cannot be transferred directly to another member.
Reload & Referral Bonus: Each promotion has its own terms, which are detailed on the promotions page. X Bats reserves the right to modify or withdraw any bonus offer.
If X Bats detects suspected bonus abuse, it reserves the right to withdraw the bonus from the account in question and conduct an investigation. X Bats's decision is final in all bonus-related disputes.
Account Suspension & Termination Policy
X Bats reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances. Violation of X Bats' terms and conditions is the primary reason.
- Registering with false or misleading information.
- Operating multiple accounts.
- Attempting to abuse bonuses or commit bonus fraud.
- Using bots or automated software.
- Money laundering or suspicious financial activity.
- Operating an account on behalf of a minor.
- Threatening or harassing X Bats staff or members.
If a valid balance remains at the time of account closure, X Bats will make a decision after completing an investigation. If fraud is established, the entire balance will be forfeited. Members who wish to close their own account should contact the support team.
Responsible Gaming Terms & Conditions
X Bats is committed to responsible gaming. Promoting healthy betting habits among our members is an integral part of our Terms and Conditions. Betting is for entertainment, not addiction — this is a core value X Bats upholds at all times.
- Members can set daily, weekly, or monthly deposit limits at any time.
- A cooling-off period of 24 hours to 6 months can be set to take a break from betting.
- The self-exclusion feature lets you temporarily or permanently lock your account.
- Use a PIN lock to protect your account from being accessed by minors.
- If you notice signs of problem gambling, contact X Bats Support immediately.
To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
Privacy & Data Security
X Bats treats the protection of your personal data as its highest priority. Our full policy Privacy Policy available on that page. The key points from this section of the Terms & Conditions are summarized below.
- Your personal information will never be sold or rented to third parties.
- All data is secured with AES-256 encryption.
- We use an automated monitoring system to detect suspicious activity.
- Information may be disclosed to government authorities where required by law.
- Even after an account is closed, data will be retained for a specified period as required by law.
Cookie Policy: X Bats uses cookies to enhance your browsing experience. By using the site, you agree to our cookie policy. You may disable cookies in your browser settings, though doing so may cause certain features to stop working.
Dispute Resolution Process
X Bats has a clear process for resolving any disputes or complaints relating to these Terms & Conditions. We are committed to addressing member concerns promptly and fairly.
- Step 1: Start by contacting X Bats Customer Support via live chat or email.
- Step 2: The support team will respond within 48 hours and initiate an investigation.
- Step 3: Following the investigation, X Bats will issue an official decision.
- Step 4: If you are not satisfied with a decision, you have the option to appeal to a higher level.
X Bats's decision is final in all dispute resolutions. Members may, however, pursue legal remedies under the applicable laws of Bangladesh. Contact us: support@xbats.app
Amendments to Terms & Their Effect
X Bats reserves the right to modify these Terms & Conditions, in part or in full, at any time. We will make reasonable efforts to notify members via email or in-app notification before any changes take effect.
- At least 7 days' notice will be given before any significant changes take effect.
- Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
- The latest version of these Terms will always be available on this page.
- If any provision is found to be legally invalid, the remaining terms will continue in full force and effect.
These Terms and Conditions were last updated in January 2026. Check this page regularly to stay informed of the latest terms.
These Terms were prepared in Bengali, and the Bengali version shall prevail. Any translation into another language is for reference purposes only.